Stain Loft & Suites, for the purpose of marketing the products and/or services managed and/or distributed by our accommodation (hereinafter referred to as Stain), is committed to protecting your privacy.
Our Personal Data Compliance Department is responsible for data protection and is located at Paseo del Atardecer 152, Irapuato, GTO, 36670, Mexico. You may contact them via email at datos.personales@stainloftandsuites.com.
To fulfill the purposes outlined in this Privacy Policy, Stain may collect your personal data in different ways:
The personal data we may collect includes:
Sensitive personal data refers to any information that could affect the privacy of its owner or lead to discrimination, such as racial or ethnic origin, health conditions, genetic information, religious, philosophical, or moral beliefs, union affiliations, political opinions, and sexual preferences.
If you require a specific service that involves sharing this type of data, Stain will use it only to provide the requested service, manage cancellations, identify travel needs, and meet your specific requirements.
In case of health emergencies, Stain may collect health-related data solely for sanitary protection purposes for you and others staying in the hotel or in any Stain-managed property. This information will only be stored for as long as necessary to fulfill its purpose.
Your personal data will be used to provide the services and/or products you request, including:
Additionally, your data may be used to:
To limit the use or disclosure of your personal data for secondary purposes, you may:
You may access, correct, cancel, or oppose the use of your personal data as stipulated by the Mexican Federal Law on Protection of Personal Data or any applicable law.
To exercise these rights, send a written request to the Personal Data Compliance Department at Paseo del Atardecer 152, Irapuato, GTO, 36670, Monday to Friday from 9 AM to 2 PM, or email datos.personales@stainloftandsuites.com.
The request must include:
You may revoke your consent for Stain to process your personal data. However, this may result in the termination of services that require your data.
Requests must be submitted in writing to the Personal Data Compliance Department at the address or email provided above.
Stain takes security measures to protect your personal data, including:
However, no system is completely secure, and Stain cannot guarantee absolute security against external threats.
For security and service quality, Stain may record video footage or take photographs within its premises. Your image may be used for security purposes and crime prevention.
Our website uses cookies to enhance user experience, track website activity, and personalize services.
Cookies help us:
You can manage cookies through your browser settings. However, disabling them may affect some website functionalities.
Stain only transfers personal data in the following cases:
Your personal data will be stored as long as necessary to maintain a legal or service relationship. Once no longer needed, Stain will block access to your data and delete it according to legal retention periods.
Stain may update this Privacy Policy at any time. Any substantial changes will be announced on our website.
Last update: February 20, 2025.
By using our services, you acknowledge that you have read and accepted this Privacy Policy. If you do not agree, you may contact us as described in sections E, F, and G.
For complaints regarding the handling of your personal data, you may also contact the Mexican National Institute of Transparency, Access to Information, and Personal Data Protection (INAI) or the appropriate regulatory body.